He pushed the cart slowly down the aisle until he could serve the first passengers. He quickly became absorbed by the process, remembering drink orders only long enough to dispense them.
The cart trundled along, Steve almost unaware of the drinks and pleasantries he was serving. An angry man broke his trance:
“There’s too much ice in this. You guys charge an arm and a leg for a ticket and then stiff on the drinks!”
“I’m sorry, sir” Steve replied. “If you want I can give you a glass with less ice or I can give you the whole can.”